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How do
I join?
What is a
Platinum membership?
What
benefits can I enjoy as a Platinum member?
I've
forgotten my password and/or username.
How do I
delete my Free member profile?
How do I
delete my Platinum member profile?
How to
upload photos?
How my
photos will be displayed on the website?
Can I edit
“In My Own Words’ section?
How do I
add users to favorites?
I
have purchased the membership but it says on my Account
page I’m a free member. What’s happening?
How do I join?
Joining Altdesire is easy and free. All you need to
do is enter your login details and email address. Your
email address will always be kept private, and will not
be visible to other members. Once you have logged on to
the site, you can add your profile and a photo, so other
members can view you. You are then free to search
website for profiles of other members.
What is a Platinum
membership?
It is completely FREE to add your profile and search
our members. Only when you want to get in touch with
other members, by sending, reading and replying to
messages, you can purchase one of the Platinum
membership packages. You can view Platinum membership
costs options at your account page.
What benefits can I enjoy as a Platinum
member?
I've forgotten my password and/or
username.
If you have forgotten your password, click ‘forgot
password’ link and on the login page and enter your
email address. We will immediately send you an email
with your login details.
How do I delete my Free member
profile?
Please, send us your login and email that you have
used for subscription to helpdesk@altdesire.com
How do I delete my Platinum member
profile?
Please, send us your login and email that you have
used for subscription along with your sale order number
to billing@altdesire.com.Your
sale order number is indicated in the electronic receipt
from the payment processing system – the 2Checkout.com.
It was emailed to the email address that you have
provided when entering your payment details.
How to upload photos?
Please go to Photos page, browse for a picture on
your local computer and click Submit. Your pictures must
meet the following requirements: The size of uploaded
pictures should not exceed 250 KBs. The aspect ratio
should be maintained within 1:1.5 (width to height).
Only the jpg/jpeg, gif and png formats are supported.
Note: We will delete photos that include nudity;
drawings and paintings; famous people; baby/childhood
photos.
How my photos will be displayed on the
website?
The main photo will be shown at all pages of this
website, including the main page. The public photos will
be shown at your account page. The private photos are
invisible to the websites users. To let a user view your
private photo(s) you must send him the corresponding
photo-link.
Can I edit ‘In My Own Words’
section?
No. This section of your profile can not be edited
once you have registered for security reasons as every
profile passes a two-step screening process for quality
assurance purposes. If you are a Platinum member, please
send the information you want to add to your profile to
billing@altdesire.com
and our technician will edit this section for you.
How do I add users to
favorites?
Please click ‘add to favorites’ link on the selected
member profile page.
I have purchased the membership but it
says on my Account page I’m a free member. What’s
happening?
The problem had occurred because you did not press on
the OK button at the end of the transaction in the sales
area, that is why your payment was not registered at our
website.
Please, send us your login and email that you used
for subscription along with your sale order number to billing@altdesire.com.Your
sale order number is indicated in the electronic receipt
from the payment processing system the 2Checkout.com. It
was emailed to the email address that you have provided
when entering your payment details.
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